About the role
Are the concepts of prestige, hospitality, service, dedication and flexibility important to you? Do you like to work in a central role and like to help people with their requests?
The Receptionist role in our Aspria Brussels Royal La Rasante club is the perfect opportunity for a highly motivated and energetic individual with excellent interpersonal skills who wants to be part of the fast-moving and dynamic world of Health Clubs.
Does this sound like you? Please read on to explore this opportunity in more detail!
Your responsibilities
- Welcoming members, offering an efficient, friendly and polite welcome
- Dealing with telephone enquiries
- Taking bookings promptly and efficiently
- Dealing with Members complaints and answer requests/questions
- Collecting all payments from the Members by cash, credit card in accordance with information and correspondence received and dispense change
- Interacting and co-operating fully with all Club Department
- Performing night audits duties when required
Your background
- First work experience in a Customer Service environment
- Fluent in French and English - another European language is an asset
- Excellent communication and interpersonal skills
- Stress resistant
- Highly organized and at ease with reservation software
- Flexible, shifts are between 06.30 and 23.00 and we are open during the weekend
- Great team spirit and energetic personality
What we offer you
- A fulltime 38 hours fixed term 6 month contract as per direct with the possibility to have a permanent contract after 6 months
- Attractive remuneration package
- Excellent health benefits and several discounts concerning the club facilities for you and your family
- We offer annual performances reviews effected by your Manager in order to help you to reach your full potential and in order for you to grow
- Internal and external trainings
- A culturally diverse workplace with amazing colleagues from all around the globe with regular team and company events
- A centrally located workplace that is easily accessible by public transport
About Aspria
The Aspria collection of premium members’ clubs and hotels offers exceptional health, spa, fitness and accommodation facilities, inspiring people of all ages to be healthy, feel good and enjoy life.
Our extensive range of club facilities offers a unique wellbeing experience for our members and guests through health and fitness, sports, group exercise classes, spas, wellbeing and hotel rooms, all under one roof.
We are looking for individuals who are passionate about member care and want a career that will excite them and challenge them to join our talented team. At Aspria, we offer outstanding career support, to help our own people develop and grow and be the best that they can be.
Our clubs are currently located in Germany, Belgium and Italy and we have a London based Head Office.